Privacy Policy

Understanding how Enquilatharvos protects and manages your personal information in accordance with Canadian privacy laws

Last Updated: March 15, 2025

Introduction

Enquilatharvos ("we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our financial education platform and services.

We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining transparency about our data practices. This policy applies to all users of our platform, whether you're browsing our content, enrolled in our programs, or engaging with our educational resources.

By using our services, you acknowledge that you've read and understood this Privacy Policy. We encourage you to review this document periodically, as we may update it to reflect changes in our practices or applicable laws.

Information We Collect

We collect various types of information to provide and improve our financial education services. The information we gather helps us personalize your learning experience and maintain the security of our platform.

Personal Information You Provide:

  • Name, email address, and contact information when you register
  • Educational background and professional experience for course placement
  • Payment information processed through secure third-party processors
  • Communication preferences and accessibility requirements
  • Course progress, quiz results, and assignment submissions
  • Feedback, reviews, and survey responses you voluntarily provide

Automatically Collected Information: Our systems automatically collect certain technical information when you visit our website. This includes your IP address, browser type, device information, pages visited, time spent on our site, and referring websites. We use this data to improve our platform's performance and user experience.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and analyze how users interact with our content. You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality.

How We Use Your Information

We use your personal information for specific, legitimate purposes related to providing financial education services. Our use of your data is always proportionate to these purposes and aligned with your reasonable expectations.

Educational Services: We use your information to deliver personalized learning experiences, track your progress through our programs, provide feedback on assignments, and issue certificates upon completion. This includes adapting content difficulty based on your background and learning pace.

Communication and Support: We may contact you regarding your enrollment, course updates, technical support, and important policy changes. We also use your contact information to send educational newsletters and program announcements, which you can opt out of at any time.

Platform Improvement: Aggregated, anonymized data helps us understand how students interact with our content, identify popular topics, and improve our educational materials. We analyze completion rates, engagement patterns, and feedback to enhance the learning experience for all users.

Marketing Communications

We may send you information about new courses, educational resources, and special offers. You can unsubscribe from marketing communications at any time using the links in our emails or by contacting us directly. We'll always respect your communication preferences.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We share your information only in specific circumstances and always with appropriate safeguards to protect your privacy.

Service Providers: We work with trusted third-party service providers who help us operate our platform. These include payment processors, email service providers, cloud hosting services, and analytics tools. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements: We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process. We may also share information to protect our rights, prevent fraud, or ensure the safety of our users and the public.

Business Transfers: In the unlikely event that Enquilatharvos is acquired or merged with another organization, your personal information may be transferred as part of the transaction. We would notify you of any such change and ensure your information continues to be protected under this Privacy Policy or a comparable policy.

Aggregated Data: We may share aggregated, anonymized statistical information about our users with partners, researchers, or the public. This data cannot be used to identify individual users and helps advance understanding of financial education trends and effectiveness.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights in a timely and transparent manner.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this information in a clear, understandable format within 30 days of your request.

Correct Inaccuracies

If you believe any information we have about you is incorrect or incomplete, you can request that we update or correct it. We'll investigate and respond promptly to correction requests.

Withdraw Consent

Where we rely on your consent to process your information, you can withdraw that consent at any time. This may affect our ability to provide certain services, which we'll explain clearly.

Request Deletion

You can request that we delete your personal information, subject to legal and contractual obligations. We'll explain any limitations and help you understand the implications of deletion.

Exercising Your Rights: To exercise any of these rights, contact our Privacy Officer using the information provided at the end of this policy. We may need to verify your identity before processing your request to protect your information from unauthorized access.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, use, disclosure, alteration, and destruction. Our security practices are regularly reviewed and updated to address evolving threats.

Technical Safeguards: We use industry-standard encryption to protect data in transit and at rest. Our systems are protected by firewalls, intrusion detection systems, and regular security monitoring. Access to personal information is restricted to authorized personnel who need it to perform their job functions.

Administrative Controls: All employees with access to personal information receive privacy and security training. We conduct background checks on personnel handling sensitive data and require them to sign confidentiality agreements. Regular audits ensure compliance with our security policies.

Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Different types of information have different retention periods based on their purpose and legal requirements.

Information Type Retention Period Purpose
Account Information Duration of account + 7 years Service delivery and legal compliance
Course Progress Data Duration of account + 3 years Academic records and certification
Payment Information 7 years after transaction Financial record keeping requirements
Marketing Communications Until unsubscribed + 2 years Preference management and compliance

International Data Transfers

While we primarily store and process your information within Canada, some of our service providers may be located in other countries, including the United States. When we transfer personal information outside Canada, we ensure appropriate safeguards are in place to protect your privacy.

Transfer Safeguards: We only transfer personal information to countries that provide adequate privacy protection or where we have implemented appropriate contractual safeguards. These may include standard contractual clauses, certification programs, or other mechanisms approved by Canadian privacy authorities.

Your Rights During Transfer: Even when your information is processed outside Canada, you retain all the privacy rights outlined in this policy. We remain responsible for ensuring your information is protected according to Canadian privacy standards.

Cookies and Online Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and provide personalized services. We want you to understand how these technologies work and how you can control them.

Essential Cookies: These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and remember your preferences during your session. You cannot disable these cookies without affecting the website's functionality.

Analytics Cookies: We use cookies to understand how visitors interact with our website, which pages are most popular, and where users encounter difficulties. This information helps us improve our platform and create better educational content.

Marketing Cookies: With your consent, we may use cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies help us avoid showing you irrelevant ads and measure the success of our promotional efforts.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. Remember that disabling certain cookies may limit your ability to use some features of our website. We'll respect your choices and won't use cookies you've disabled.

Contact Information and Updates

We regularly review and update this Privacy Policy to ensure it accurately reflects our practices and complies with applicable laws. When we make significant changes, we'll notify you through email or prominent notices on our website.

Policy Changes: Minor updates may be made without notice, but we'll always post the date of the last revision at the top of this policy. Significant changes that affect how we collect, use, or protect your information will be communicated directly to you with at least 30 days notice.

Privacy Questions or Concerns?

Privacy Officer
Enquilatharvos Financial Education Platform
90 Centennial Parkway North
Hamilton, ON L8E 1H7, Canada

Email: privacy@enquilatharvos.com
Phone: +1 (204) 794-5736

We're committed to responding to your privacy inquiries within 30 days. If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

This Privacy Policy is effective as of March 15, 2025, and applies to all information collected by Enquilatharvos through our website, mobile applications, and related services. Thank you for trusting us with your personal information and for being part of our financial education community.